pay


What payment methods does the company's products support?
We support bank remittance, WeChat, Alipay online payment, cash on delivery, etc.

Shipping


Where can the purchased products be delivered?
The delivery scope of the company's products is within the territory of the people's Republic of China except Hong Kong, Macao and Taiwan. Limited by the service scope of the third-party distribution service provider, some remote areas may not be able to deliver. Please call for advice on delivery in special areas.

Collect in store


Where can I pick up the goods?
All stores in the country can pick up goods. Some products may be temporarily out of stock in some stores. You can call in advance for consultation.
When can I pick up the goods at the specialty store?
From 10 o'clock to 18 o'clock (all day), go to the store to find the salesperson with personal valid information.

Returns and exchanges


If I return the goods, do I need to bear the freight?
The specific return freight shall be subject to negotiation with relevant staff of our company.
If I have no reason to return the goods for more than 7 days, can I return them?
The goods will not be returned if they have exceeded the 7-day unreasonable return period.

Here to help

Visit our FAQs.

Call:+86-513-82280000

Monday to Sunday: 10am - 6pm